which fulfills the prophecy that healthcare is expensive because large call centers must be created to support all the people who aren't smart enough to submit their claims online, which in turn either raises taxes or makes the taxes go towards a call center and not care.
'oh i'll just give up and eat the $X,000 charge because I cannot find the submit button?'
Yeah right. The only thing that would do is add to your expenses tying up on-call tech support.