So you damaged the item from your own carelessness and then returned it next day to get a new one? Why did they accept it? Mistakes happen, but why should the store be liable for this? Further, is this not fraud?
This is reminding me of my friend who because of the work-from-home orders wanted a standing desk. He buys one, uses it everyday and then returns it a day before the last return day. He’s on his 5th one now. He absolutely has the money (software engineer). To me that’s outright fraud.
People who abuse return policies likely increase the prices for everyone.
No, it was part of their return policy. I explained exactly what happened. The store explained they would contact Toshiba, return it for repair and resell it as refurbished when it was returned. The repairs and damage was covered by Toshiba as far as the store explained to me.
It's just the store as the seller was taking on the responsibility for sealing with this as part of selling Toshiba products and the store and Toshiba are clearly alright with this arrangement.
This is reminding me of my friend who because of the work-from-home orders wanted a standing desk. He buys one, uses it everyday and then returns it a day before the last return day. He’s on his 5th one now. He absolutely has the money (software engineer). To me that’s outright fraud.
People who abuse return policies likely increase the prices for everyone.