Yes, but some of Jill's customers come at lunch and couldn't afford to wait in the longer lines. Those customers now go to John's having waited a few days to look for an alternative. Jill gets 20% of John's clientele, but John gets more [impatient] customers than ever!
There will probably be some additional flow of customers as people realise they're too lazy to walk to Jill's/John's, Jill's was only better when they were doing the extra trade (freshness), or that Jill's is back to being quicker service (and then you have a chaotic effect as more people drift back the wait time gets longer).
The potential complexities of such simple systems are fascinating.
There will probably be some additional flow of customers as people realise they're too lazy to walk to Jill's/John's, Jill's was only better when they were doing the extra trade (freshness), or that Jill's is back to being quicker service (and then you have a chaotic effect as more people drift back the wait time gets longer).
The potential complexities of such simple systems are fascinating.