I'd believe it more if he wasn't writing the apology off the heels of his company losing 50% over a two month period & 25% within the last two trading days.
I don't think his crocodile tears now are going to win many people back, nor do I think his apology will have any effect on NFLX's course of action. Promising better communication but not having all the facts about how your spun off service is going to work doesn't lend much credit to his original apology. They should be bending over backwards to make sure that customers who are affected will have an easy transition. Though if this is a move to jettison those customers off onto a 3rd party buyer, then this will have been nothing more than Hastings proving he's a hypocrite.
I don't think his crocodile tears now are going to win many people back, nor do I think his apology will have any effect on NFLX's course of action. Promising better communication but not having all the facts about how your spun off service is going to work doesn't lend much credit to his original apology. They should be bending over backwards to make sure that customers who are affected will have an easy transition. Though if this is a move to jettison those customers off onto a 3rd party buyer, then this will have been nothing more than Hastings proving he's a hypocrite.