It helps to understand the motivation why “Big tech” operates this way. Any time a company offers something free that is Turing complete, abuse occurs at incredible scale, scale that can only be opposed through automated means.
The next level of abuse is that the same abusers will use all the same escalation methods as legit accounts. They want to figure out why they got blocked so they can evade the blocking.
It takes a lot of work to separate the legit accounts from the abusers.
The problem is tractable when the users are paying customers. The issue arises when the product is “free”. The users treat their account like a burner phone, and the service providers treat the users like disposable cattle.
I thought so too buy many abusers will create accounts en masse & add stolen fake credit cards as payment options (or create virtual cards with very small limits? Not sure if services disallow those kinds of options for that reason). People are quite creative.
The next level of abuse is that the same abusers will use all the same escalation methods as legit accounts. They want to figure out why they got blocked so they can evade the blocking.
It takes a lot of work to separate the legit accounts from the abusers.