In my case the home address is old, not my current one, so I dodged a bullet there. That leaves name, DOB and drivers license number. How can those 3 things alone be used?
Email and phone were taken, but nobody can use those if verification is needed. And I can easily change those details in the various places they are used.
I'm quietly confident that because my home address is my old address, and therefore not associated with my drivers license, I'm in better shape than millions of others in this breach.
I'm still angry about it! The email from Optus was tone deaf. They worded it like they are the victims, downplayed the importance, and even ended with "warm regards".
My main concern is that, with ID, it becomes possible to do a Sim swap or number port, which would be the start of a heap of nightmares. Luckily, buried at the bottom of Optus' announcement, they mention that (for the moment) those can now only be done in person, in-store, with physical ID.
For the other stuff (address, name, DoB)...what are the things nearly everyone asks when you ring to make account changes, to verify you are you..
I'd be careful with the home address too (although you should be ok). I moved around a bit a few years ago, and lost track of where I'd updated my address. It was usually as simple as 'I think my most recent address with you is X, can you please update it to Y', and as long as the other stuff checked out, no questions were asked.
And yeah, I had to laugh about that press release :/
Still no email this side. No news is good news, right?
What could happen?
In my case the home address is old, not my current one, so I dodged a bullet there. That leaves name, DOB and drivers license number. How can those 3 things alone be used?
Email and phone were taken, but nobody can use those if verification is needed. And I can easily change those details in the various places they are used.
I'm quietly confident that because my home address is my old address, and therefore not associated with my drivers license, I'm in better shape than millions of others in this breach.
I'm still angry about it! The email from Optus was tone deaf. They worded it like they are the victims, downplayed the importance, and even ended with "warm regards".