If discord had a blip and stopped working for your global team then you would have a more catastrophic problem surely?
Regardless, what is your point? I never claimed that conversions can't happen when you are not online, just that you should design your conversations such that it doesn't matter if someone isn't online.
The problem you just described was caused not by IRC and its lack of backlog but by you and your team and your misuse of a backlog-less chat system.
Important announcements shouldn't be done on IRC. For that matter, neither should they be done on Teams, Slack, Discord, Matrix, XMPP, or Skype. Important announcements belong on a web page and a mailing list (both simultaneously) or alternatively on some other purpose built system which tracks who has seen an annoucement so that if important announcement is missed by a key player, someone is alerted and can reach out using an alternative method of communication.
But even if you insist on misusing a chat protocol like IRC for this, ask someone who was there for their logs? I don't understand how nobody on your global team was able to even just summarize what you missed.
Regardless, what is your point? I never claimed that conversions can't happen when you are not online, just that you should design your conversations such that it doesn't matter if someone isn't online.
The problem you just described was caused not by IRC and its lack of backlog but by you and your team and your misuse of a backlog-less chat system.
Important announcements shouldn't be done on IRC. For that matter, neither should they be done on Teams, Slack, Discord, Matrix, XMPP, or Skype. Important announcements belong on a web page and a mailing list (both simultaneously) or alternatively on some other purpose built system which tracks who has seen an annoucement so that if important announcement is missed by a key player, someone is alerted and can reach out using an alternative method of communication.
But even if you insist on misusing a chat protocol like IRC for this, ask someone who was there for their logs? I don't understand how nobody on your global team was able to even just summarize what you missed.