Stuff does occasionally break. In my last place Google managed to wipe the HR drive. (Yes, I checked the audit logs to see if it was user error - nope). Of course, it should have been backed up, but HR were the only people with access so it wasn't.
It was fortunate that we were paying for the level where there was a separate way for discovery lawyers to suck out all your files, as that was the only way I found to get them back.
The other issue with gsuite is the file ownership model means that by default files are owned by an individual and can end up being lost after they leave. Transferring ownership is some kind of weird batch job that can fail and need to be retried.
It was fortunate that we were paying for the level where there was a separate way for discovery lawyers to suck out all your files, as that was the only way I found to get them back.
The other issue with gsuite is the file ownership model means that by default files are owned by an individual and can end up being lost after they leave. Transferring ownership is some kind of weird batch job that can fail and need to be retried.